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#social-media-monitoring

Everything tagged social-media-monitoring, across every stream.

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Released records show the Postal Service monitored protests on social media with few rules, and lost emails about it

EFF links the actual bulletins and emails it won through a lawsuit, so you can read them yourself.

Records released to the Electronic Frontier Foundation and other requesters under the Freedom of Information Act show the US Postal Service's internet Covert Operations Program (iCOP) monitored social media posts about protests in 2020 and 2021, with little record of oversight or legal justification, EFF says. Bulletins covered events across the political spectrum, including a planned "Million MAGA March," a Virginia gun-rights rally and counter-protest, a Save the Post Office protest and protests outside then-Postmaster General Louis DeJoy's home.

EFF sued in 2021 after Yahoo News revealed the program. The agency says it renamed the program and stopped issuing bulletins, but EFF notes the records don't say the monitoring stopped. Emails about the program were kept on an external hard drive that, officials said, someone dropped, making it unreadable; the originals had already been deleted under the retention schedule. Few documents on internal safeguards were released.

Rabbit Holes 1