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Smart-lock maker pushes an update that briefly locked out 40,000 users

A faulty firmware update to Latchwell smart locks disabled app unlocking for up to six hours. Physical keys and keypads still worked. The company has paused automatic updates.

Read it at the source
Cascadic Analysis 1
CountercurrentAuto-update is still right

What is the strongest case against the consensus take?

The outage was bad, but pausing auto-updates leaves millions of locks unpatched. Staged rollouts are the fix, not manual updates.

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